It is quite common that after deploying LiveArt HTML5, some of the services would not work right from scratch. This is because your server is unique and proper configuration of LiveArt HTML5 is required.
Hint: use your browser Network Inspector extensively each time you find something is not right with application. It's very easy to spot an issue with your server configuration.
- Step 1. Make sure your server treats JSON and SVG files as static. It's quite common that shared hosts or specific platforms require additional static file handlers, so you'd need to be aware of that;
- Step 2. Check your
config.json for correct paths, use relative ones to services folder if necessary;
- Step 3. Ensure your
files folder is writable for scripts, otherwise you'll get permissions issue very easily;